FAQS
Need Help?
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
Please allow 06 - 12 business days from the time your package arrives back to us for a refund to be issued.
Generally
Are your crystals natural?
Yes. All stones are ethically sourced natural minerals. Each one is hand-selected for clarity, purity, and energy stability before being crafted into jewelry.
What makes the Infinity-Clasp special?
Our Infinity-Clasp is a magnetic connection system designed for both strength and elegance. It allows you to switch stones easily while staying secure enough for daily wear.
Is every piece handcrafted?
Yes. Each item is shaped, polished, and assembled by artisans who work by hand. Slight variations are normal and reflect the uniqueness of natural materials.
Can jewelry help with stress or grounding?
While not a medical device, many customers experience emotional comfort, grounding, and improved mindfulness when wearing energy-aligned natural stones.
How do I care for my crystal jewelry?
Avoid harsh chemicals, store pieces separately, and wipe gently with a soft cloth. Crystals can also be energetically refreshed through sunlight, moonlight, or intention rituals.